Privacy Policy

Last Updated: August 21, 2026

At KRIVARX Digital, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, process, store, and protect information when you visit our website, contact us, or use our services.

By accessing or using our website and services, you acknowledge the practices described in this Privacy Policy.

1. About KRIVARX Digital

KRIVARX Digital is a technology and digital solutions company providing services such as:

AI Agents and AI-powered solutions
Business and Workflow Automation
WhatsApp Automation
Email Automation
Website Design and Development
Custom Web Application Development
Digital Marketing
Search Engine Optimization (SEO)
Cloud and Infrastructure Solutions
API and third-party system integrations

This Privacy Policy applies to information collected through our website, contact forms, business communications, and services.

2. Information We May Collect

Depending on how you interact with KRIVARX Digital, we may collect the following information:

Personal Information

When you contact us, request a quotation, book a consultation, request a demo, or become a client, we may collect:

Your name
Email address
Phone number
Business or company name
Job title
City, state, or country
Project requirements
Information included in messages you send to us

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information

This information may be collected through cookies, analytics services, server logs, and similar technologies.

Client and Project Information

When providing services to clients, we may process information necessary to design, develop, integrate, maintain, or support their solutions.

This may include business processes, application information, integration details, website content, CRM data, configuration information, and other information provided by the client.

3. How We Use Your Information

We may use information collected through our website and services to:

Respond to enquiries and requests
Provide quotations and proposals
Schedule consultations and demonstrations
Deliver our services
Develop websites, applications, automations, and AI solutions
Communicate regarding projects
Provide technical and customer support
Maintain and improve our website and services
Analyze website performance and usage
Prevent fraud, misuse, and security incidents
Maintain appropriate business records
Comply with applicable legal requirements
Send promotional or marketing communications where permitted or where you have provided consent

We will not use your personal information for purposes that are materially different from those described here without an appropriate legal basis or notice where required.

4. AI and Automation Services

KRIVARX Digital may provide solutions that use artificial intelligence, workflow automation, chatbots, AI agents, and other automated technologies.

Depending on the solution, information submitted through these systems may be processed to:

Understand user requests
Generate automated responses
Route customer enquiries
Schedule appointments
Create or update CRM records
Generate summaries
Automate business processes
Provide customer support
Perform other functions configured for the client

Some AI functionality may depend on third-party AI or cloud service providers.

Where KRIVARX Digital processes information on behalf of a client, the client may remain responsible for determining the purposes for which that information is collected and processed.

5. WhatsApp Automation

Some of our solutions may integrate with WhatsApp Business Platform or related Meta services.

If you communicate with us or one of our client solutions through WhatsApp, information such as your phone number, profile information made available through the platform, message content, and interaction information may be processed as necessary to provide the requested service.

WhatsApp and Meta may separately process information according to their own terms and privacy policies.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure performance, and support marketing activities.

Cookies may include:

Essential cookies
Functional cookies
Analytics cookies
Performance cookies
Advertising or marketing cookies, where applicable

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by applicable law, we will request consent before using non-essential cookies.

7. Third-Party Services

To operate our business and deliver our services, we may use third-party platforms and technology providers.

These may include services related to:

Website hosting
Cloud infrastructure
AI and machine learning
WhatsApp messaging
Email communication
CRM systems
Workflow automation
Website analytics
Advertising
Payment processing
Customer support
Data storage and databases

Examples may include Google services, Meta services, Microsoft services, OpenAI, cloud hosting providers, n8n, CRM providers, and other technology platforms.

These providers may process information according to their respective privacy policies and contractual terms.

8. How We Share Information

KRIVARX Digital does not sell your personal information.

We may share information with third parties only where reasonably necessary, including:

Service providers helping us operate our business
Cloud and hosting providers
Technology and integration providers
Professional advisers where necessary
Contractors or authorized team members working on a project
Government or regulatory authorities when legally required
Other parties where you have authorized the disclosure

We aim to limit information shared with service providers to what is reasonably necessary for them to perform their services.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include:

HTTPS encryption
Access controls
Password protection
Secure cloud infrastructure
Authentication mechanisms
Restricted access to client information
Software and security updates
Secure API integrations

However, no internet transmission, cloud service, or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and meeting applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise concerns regarding how your information is handled
Exercise other rights provided under applicable data protection laws

To submit a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Marketing Communications

If you subscribe to our communications or provide appropriate consent, we may send information about:

KRIVARX Digital services
New technology solutions
AI and automation services
Business offers
Product or service announcements
Educational content
Company updates

You may unsubscribe from marketing emails using the unsubscribe option provided in the communication or by contacting us.

Service-related and transactional communications may still be sent when necessary to provide a service you have requested.

13. International Data Processing

Because we may work with international clients and technology providers, information may be processed or stored in countries other than the country in which it was originally collected.

Where applicable, we take reasonable measures designed to ensure appropriate safeguards are used for international processing and transfers.

14. Children’s Privacy

KRIVARX Digital’s website and services are primarily intended for businesses and adults.

We do not knowingly collect personal information directly from children where parental or guardian consent would be required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

15. External Links

Our website may contain links to websites or services operated by third parties.

KRIVARX Digital is not responsible for the privacy practices, security, availability, or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date displayed at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way KRIVARX Digital handles personal information, please contact us:

KRIVARX Digital

Website: krivarxdigital.com
Email: hello@krivarxdigital.com
Location: Punjab, India

For privacy-related requests, please include sufficient information for us to understand and respond to your request.